IN THIS ARTICLE
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Our co founders Hamed Silatani and Joe McEvitt sat with Courtney Nash from The Void to share what it was like when our own platform experienced a serious outage.
We help teams prepare for high-stakes incidents by running realistic incident simulations—but what happens when we, the company that teaches incident response, face our own Sev-1 incident?
Listen to the full podcast episode on The Void Community's website
Hamed and Joe discuss:
- The difficult trade-offs between business priorities and incident response
- How the incident escalated unexpectedly and what made it difficult to resolve
- The human side of incidents—leadership decisions, team dynamics, and learning from failure
- Why blameless postmortems and knowledge-sharing are critical for resilience
it's a raw, honest look at what happens when things go wrong, even for the experts.
Uptime Labs Team
