Partnership

Rootly Academy, Powered by 
Uptime Labs

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Immersive incident response training, built on real-world data.

Uptime Labs and Rootly have partnered to launch Rootly Academy, Powered by Uptime Labs — a first-of-its-kind training programme that bridges the gap between incident management tooling and genuine human readiness.

Knowing the process is not the same as executing it under pressure. While platforms like Rootly have transformed how teams coordinate during incidents, traditional training has failed to keep pace.

This programme changes that — combining Rootly's insight from hundreds of thousands of real incidents with Uptime Labs' research-backed simulation methodology to build responders who perform when it counts.
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What's included

Real-world scenario design

Simulations that realistically replicate the scenarios your team faces, not theoretical edge cases.

Diagram showing two incident scenarios, Service Outage (12 min, Intermediate) and Data Breach (15 min, Advanced), leading to a Full Drill completed by a team. The drill runs for 10 minutes as a live simulation, with a graph showing simulated orders per minute peaking and then declining.
A bar chart titled 'Tracking 40+ competencies framework' showing skill progression in five categories from left to right: Baseline Skill, Communication, Coordination, Decision making, and Gap Identified, with an upward trend line and a green label indicating 'Certified Skills' with a checkmark.

Measurable skill development

Track progress across communication, coordination, and decision-making using Uptime Labs' 40+ competency framework.

Flowchart showing two 'Full Drill' Ambg. Scenario boxes each labeled 15 min, linked by dotted arrows to an AI box, which connects to a 'Full Drill Critical Gap' box titled High-Stakes Failure with a bar chart showing gaps in Response Time, Process Steps, and Resource Handling.

AI incident readiness

Purpose-built for the incidents automation can't resolve - ambiguous, high-stakes failures that demand adaptive judgment.

Certification & governance

Jointly managed curriculum and certification standards, updated as operational practice and performance science evolve.

Diagram showing a process with two panels connected by a central icon of a bar chart inside a circle. Left panel titled 'Joint Curriculum' with a checkmark and two photos of the same man linked by a clock icon above text 'Shared Standards.' Right panel titled 'Validate and Issue Certificates' with a green checkmark labeled 'APPROVED' and a blue hexagonal badge with the text 'UPTIME CERTIFIED - UPTIME LABS CERTIFIED' around a hot air balloon graphic, labeled 'Certification Portal.'

Testimonials

"For years, we've seen engineers expected to learn incident response through the relatively rare exposure to handling real incidents. By combining operational insight with immersive practice, we're giving teams a deliberate path to becoming experts."
Hamed Silatani
CEO, Uptime Labs
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Incident Responder Certification

— Chris Voss

1 year Platform access per user 3 × 20 min Bootcamp simulations Quarterly Maintenance training to keep skills sharp

About

Uptime Labs

The industry leader in simulation-based incident response training. Immersive, AI-powered simulations built on real production incidents and a rigorous framework of 40+ measurable competencies.
The Rootly logo in black serif font with a curved line forming a partial oval around the letter R.

Rootly

An AI-powered incident management platform that helps engineering teams respond to, resolve, and learn from production incidents faster - with intelligence and automation across every stage of the incident lifecycle.
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