Partnership
Rootly Academy, Powered by Uptime Labs
Immersive incident response training, built on real-world data.
Uptime Labs and Rootly have partnered to launch Rootly Academy, Powered by Uptime Labs — a first-of-its-kind training programme that bridges the gap between incident management tooling and genuine human readiness.
Knowing the process is not the same as executing it under pressure. While platforms like Rootly have transformed how teams coordinate during incidents, traditional training has failed to keep pace.
This programme changes that — combining Rootly's insight from hundreds of thousands of real incidents with Uptime Labs' research-backed simulation methodology to build responders who perform when it counts.
Knowing the process is not the same as executing it under pressure. While platforms like Rootly have transformed how teams coordinate during incidents, traditional training has failed to keep pace.
This programme changes that — combining Rootly's insight from hundreds of thousands of real incidents with Uptime Labs' research-backed simulation methodology to build responders who perform when it counts.
What's included
Real-world scenario design
Simulations that realistically replicate the scenarios your team faces, not theoretical edge cases.
Measurable skill development
Track progress across communication, coordination, and decision-making using Uptime Labs' 40+ competency framework.
AI incident readiness
Purpose-built for the incidents automation can't resolve - ambiguous, high-stakes failures that demand adaptive judgment.
Certification & governance
Jointly managed curriculum and certification standards, updated as operational practice and performance science evolve.
Testimonials
"For years, we've seen engineers expected to learn incident response through the relatively rare exposure to handling real incidents. By combining operational insight with immersive practice, we're giving teams a deliberate path to becoming experts."
Incident Responder Certification
1 year Platform access per user 3 × 20 min Bootcamp simulations Quarterly Maintenance training to keep skills sharp
About
Uptime Labs
The industry leader in simulation-based incident response training. Immersive, AI-powered simulations built on real production incidents and a rigorous framework of 40+ measurable competencies.
Rootly
An AI-powered incident management platform that helps engineering teams respond to, resolve, and learn from production incidents faster - with intelligence and automation across every stage of the incident lifecycle.