Chaos costs.
Preparation pays off.
Simple, per-user pricing with flexible features.
Choose the package that fits your team
Every plan includes a drill library and performance reporting.
Add Incident Commander seats for the people who take charge when it really matters.
Starter
For teams establishing their incident response capabilities.
Scale Up
For growing engineering organisations that need visibility across every team.
Enterprise
For large, regulated organisations that need drills built around their systems.
Looking to benchmark against your industry?
Every feature, side by side
The detail behind each plan, so you can see exactly what changes as your team grows.
Technical and human-side drills, drawn from real incidents
Multiplayer, role-based exercises
One-time cost for the whole team
FAQ
Drills & the platform
What is a drill?
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A drill is an ultra-realistic simulation based on a real incident. Your team practises responding in a safe setting, so you can see where things run smoothly and where there's room to improve.
What's in the drill library?
Drills covering every key part of incident response - the technical side and the human side. They're drawn from real situations, so you can practice from other peoples' incidents.
What is an Incident Commander seat?
It's an upgrade for the people your leadership trusts to take charge of a serious incident. On top of everything in your plan, they get coaching, advanced complex drills and full team drills. Add as many as you need at $219 per seat per month.
How does the industry benchmark work?
Your team runs a set benchmark exercise, and we compare the results with peers in your sector. It's a flat cost for the whole team, whatever your headcount, and it can be added to any plan. Learn more here.
Plans and pricing
Do you offer custom plans?
We do - if you’re not seeing something you need, we’d be happy to help. Likewise, if you’d like to combine features, we can help you find a package that achieves the results you’re looking for.
I have a large on-call team (100+). Can you accommodate?
Absolutely, and we’re ready to help your team achieve consistent, high-impact incident response. Just book some time with one of our technical experts, and we’ll get your organisation started as soon as possible.
Outcomes
What if we don't have big incidents very often?
That's the point: Uptime Labs builds effective habits and clear decision-making before you need them, so an unexpected bad day doesn't turn into a long one.
What results can I expect from Uptime Labs?
Our customers report reductions in time to recovery (66%+) and incident costs. Our drills are also designed to improve broader engineering and reliability culture.
What our Customers are Saying
Ready to see it in action?
Book a short walkthrough and we'll get you started quickly with a plan customised to your org.
