pricing

Chaos costs. Preparation pays off.

Simple, per-user pricing with flexible features.

Per-person pricing

Customisable

Billed annually

How many confident on-call people do you want to develop?

1 People

Starter1

Scale Up20

Mission Critical100

150+

1–20 people

Starter

£20per person
/ month

What's included

Upgrade · optional

How many users do you want to upgrade to Incident Commander Incident Commander High Impact (Incident Commanders commanding high-stakes Sev1s)
Focus: Communication with senior executives, cross-team and cross-org coordination, managing large incident bridges.
Key skills: Managing primary & sub-bridges, coordinating investigation streams across teams, rapid high-uncertainty decisions under pressure.?

Incident Commanders are the people your leadership trusts to take charge of your most serious incidents. Upgraded licenses will have access to advanced complex drills and team drills.

Your estimate

Starter plan

Total / year

£240

Speak to an expert

Can't find what you are looking for or need a custom version? Speak to one of our experts

How it works

Choose the right package for your needs

Starter

£20

/ person / mo

Quarterly benchmark

Individual performance report

Team performance report

Complete a quick and simple onboarding.

Scale up

£23

/ person / mo

Everything in starter +

Org level reporting

Admin dashboard to manage seats

SSO integration

Complete a quick and simple onboarding.

Mission Critical

£25

/ person / mo

Everything in scale up +

Customised simulations

Reference architecture

Regulatory compliance report

Complete a quick and simple onboarding.

Enterprise

Bespoke packages +

Individual coaching sessions

SPEAK TO AN EXPERT

Complete a quick and simple onboarding.

Why teams choose Uptime Labs

Uptime Labs helps our organisation solve a major challenge in incident management. It reduces confusion, speeds up recovery, and strengthens overall operational efficiency.

Shruthi Chavaraddi

sre, IG Group

What our Customers are Saying

I really like how Uptime Labs helps train high-grade incident managers by equipping them with all the necessary skills. It’s also great that incidents unfold in real time with real logs, creating a realistic and immersive environment that maps to real life.

We started out with a resolution time of 4h33m pre- rollout of Uptime Labs. This is currently trending at 1h33mins across sev1 and sev2 incidents on a rolling 30-day window – a testament to the skills built through Uptime Labs.

The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.

Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.

If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.

The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.

Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.

If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.

The impact has been tangible. We’re seeing stronger coordination, clearer decision-making and greater confidence across engineering and incident leadership teams.

Uptime Labs has boosted our confidence, improved teamwork, and helped us resolve issues much faster.

If you are a company/product worried about uptime, this tool is a must-have for your operations arsenal of tools.

Read all our G2 reviews

FAQ

Do you offer custom plans?

We do - if you’re not seeing something you need, we’d be happy to help. Likewise, if you’d like to combine features, we can help you find a package that achieves the results you’re looking for.

I have a large team (100+). Can you accommodate?

Absolutely, and we’re ready to help your team achieve consistent, high-impact incident response. Just book some time with one of our technical experts, and we’ll get your organisation started as soon as possible.

What results can I expect from Uptime Labs?

Our customers report reductions in time to recovery (66%+) and incident costs. Our drills are also designed to improve broader engineering and reliability culture.

Ready to see it in action?

Book a short walkthrough and we'll get you started quickly with a plan customised to your org.

Speak to an expert

Try it now