Training Incident Responders & Scaling Incident Response Teams

Vanessa Huerta Granda (Resilience Engineering Manager, Enova; Board Member, Resilience in Software Foundation) will be hosting an hour of educational fun, examining the nuances of identifying and cultivating incident response talent in your organisation.

1HR | 4PM BST | 12PM EST | 9AM PST

Agenda

0-5 mins: Welcome

5-25 mins: Presentation

25-35 mins: Q&A

35-55 mins: Demo - Incident Command Training

55-60 mins: Wrap-up

‍

Training Incident Responders & Scaling Incident Response Teams

Don't forget to grab your free copy of Vanessa's guide to 'Training Incident Responders & Scaling Incident Response Teams'.

Bring any questions you have to Vanessa's Q&A!

Who Is This Workshop For?

SRE Leads + Engineering Managers

Anyone involved with incident training!

session structure

How This Session Works

Here's a brief overview of what Vanessa's workshop will cover:

‍

How incidents are sociotechnical events - and why this matters for your org.
Common mistakes when choosing ICs.
What does a great IC look like? How do you identify this talent internally?
How to build an IC program that gets executive buy-in.

‍

And much more!

FAQ

Do I need to prepare anything?

Just bring a keen sense of curiosity and perhaps a question or two for the FAQ!

‍

I work in a small org. Will the principles of Vanessa's guidance on training incident commanders still apply?

Absolutely. If you work in a place where people, process and technology collide, this workshop will have something for you.

‍